Returns

At Gifted Moments, we carefully prepare every gift set.
 • Perishable items (e.g., sweets, chocolates) cannot be returned for safety and hygiene reasons, except in case of receiving expired or spoiled products.
 • Non-perishable items (e.g., mugs, candles, stationery) can be returned only if defective or damaged.

If you receive a defective or expired item, please contact us at [email] or [WhatsApp] with your order details. We will guide you on how to resolve the issue.

We want you to be happy with your gifts!